For Windows 10/8.1/8/7 64-bit.
USERS AND CHANNEL PARTNER SHOULD READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING “MAKE MY
Term & Conditions of use
its mobile application ("Application") are owned and operated by MMH Structures Pvt. Ltd. ("MMH”), a
company incorporated under the laws of India, having its registered place of business at Faridabad, India and
its corporate office at Faridabad, India, which enables the user of the Website to connect with independent
third party "building raw material dealers" ("Channel Partner") offering trading of various building materials
listed on the Website/ Mobile Application/ Call-Centre Partner ("Services").
Your use of the Website and/or Application is an acknowledgment that you have reviewed the Terms and
Conditions, accept and fully agree to comply with the statement and be legally bound thereby. These terms
and conditions govern your access to and use of the Website and/or Application and the Services. If you do
not agree to these terms and conditions, you must refrain from using the Website and/or Application and
Services. MMH reserves the right to modify these Terms at any time in accordance with this provision.
By using this Website/ Mobile Application/ Call Centre/ Partner you hereby acknowledge and agree that MMH is
not a Building material dealer; facilitates trading between the buyers and sellers (Channel Partner); has no
control over the conduct or behaviour of the Channel Partner; or the quality, fitness or the suitability of
the goods and services provided by Channel Partner. MMH disclaims any and all liabilities in this regard.
Items sold on Byoindia.com must follow our content policy and guidelines, detailed below. Producers or
sellers of items are expected to conduct proper research to ensure that the items created to be sold on
Byoindia.com are in compliance with all applicable laws. If Byoindia.com determines that the content of an
item is prohibited, we may summarily remove or alter it without returning any fees the listing has incurred.
Byoindia.com reserves the right to make judgements about whether or not content is appropriate. The
prohibitive content may include offensive material, illegal items, stolen goods, items that infringe upon an
individual's privacy. Byoindia.com holds personal privacy in the highest regard. Therefore, items that
infringe upon, or have potential to infringe upon, an individual's privacy are prohibited. The sale of
unauthorised replicas, or pirated, counterfeit, and knockoff merchandise is not permitted. Celebrity images
and/or celebrity names cannot be used for commercial purposes without permission of the celebrity or their
management. This includes product endorsements and merchandise as well as unauthorised celebrity image
Byoindia.com knows that you care how information about you is used and shared. By visiting Byoindia.com, you
are accepting and consenting to the practices described herein. Any personal information provided to or
gathered by MakeMyHome Private Limited under this Privacy Notice will be stored and controlled by MakeMyHome
Faridabad. The information we learn from customers helps us personalise and continually improve your
shopping experience at Byoindia.com. We use your information to assist sellers in handling orders, deliver
products and services, process payments, communicate with you about orders, products, services and
promotional offers, update our records and generally maintain your accounts with us, display content such as
wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We
also use this information to improve our platform, prevent or detect fraud or abuses of our website and
enable third parties to carry out technical, logistical or other functions on our behalf.
You agree, understand and acknowledge that the website is an online platform that enables you to purchase
products listed on the website at the price indicated therein at any time from any location. You further
agree and acknowledge that MakeMyHome is only a facilitator and is not and cannot be a party to or control
in any manner any transactions on the website. Accordingly, the contract of sale of products on the website
shall be a strictly bipartite contract between you and the sellers on Byoindia.com.
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be
interrupted, damaged or impaired in any way You understand that you, and not Byoindia.com, are responsible
for all electronic communications and content sent from your computer to us and you must use the website for
lawful purposes only. You must not use the website for fraudulent purposes, or in connection with a criminal
offense or other unlawful activity; to send, use or reuse any material that does not belong to you; or is
illegal, offensive, deceptive, misleading, disparaging or in breach of copyright, trademark,
confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third
parties; or relates to or promotes money laundering; or objectionable or otherwise unlawful in any manner
whatsoever; or which consists of or contains software viruses, political campaigning, commercial
solicitation, chain letters, mass mailings or any spam.
GENERAL TERMS AND CONDITIONS
The primary user must be at least 18 years of age to be able to make any contract/ deal/ proposal.
Use of the Website is available only to persons who can form legally binding contracts under Indian Contract
Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872
including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e.
under the age of 18 years, you shall not register as a User of the MMH website and shall not transact on or
use the website. As a minor if you wish to use or transact on website, such use or transaction may be made
by your legal guardian or parents on the Website. MMH reserves the right to terminate your membership and /
or refuse to provide you with access to the Website if it is brought to MMH's notice or if it is discovered
that you are under the age of 18 years.
Should any action by a user be deemed inappropriate by the Channel Partner, or if any inappropriate behaviour
is brought to the attention of the Channel Partner, the Channel Partner reserves the right to take action
against the user.
Certain destinations may have different policies for specific times during the year.
User shall be liable for any damage, except on the part of Channel Partner during transit.
Certain policies are purchase specific and are informed to the customer while making the purchase.
Total amount is the suggestive price at which materials are available in the nearby locality/ cluster and
does not necessarily represent the price of the Channel Partner. The discount shown is with reference to
PURCHASE INCREASE POLICY
Increase in purchase would be provided on current rates, subject to availability.
Current material rates can be different from the rates at which the material were purchased.
Supply Chain Standards
MakeMyHome is strongly committed to conducting its business in a lawful and ethical manners including
engaging with suppliers that are committed to same principles.
All our suppliers are expected to adhere to and follow all legal requirements.
Cancelling on MMH is as fast and easy as Purchase one.
Our simple cancellation process makes sure you receive a quick confirmation and fast refunds.
We do not charge cancellation fees for purchase cancelled within 25 minutes of creating the same purchase.
Any amount paid will be refunded.
Our cancellation policy changes depending on the city and dates being purchased and is mentioned on the
Channel Partner details page on our website and app before making a purchase.
How to Cancel
You can cancel your purchase using our website or mobile app. You can also call us on +91-########## to
cancel your purchase. The applicable refund amount will be credited to you within 7-14 working days. MMH
reserves the right to debit from MMH Money account, in case of cancellation amount being higher than money
already paid by customer.
CHANNEL PARTNER SPECIFIC POLICIES
Channel Partner specific amenities are captured on the website and the app. Customers are advised to refer
the same while making any purchase.
Channel Partner in some areas may not have transport facilities or necessary infrastructure to deliver the
goods at certain locations.
comprises of the mobile site, applications for iOS, Android, Windows operating system, and the like (all
together referred to as “Site”).
By browsing, visiting, accessing and/or using the services on this Site (or searching for any of the pages on
information furnished by you is true and correct and does not violate or infringe any laws. In case of any
violations, infringement, furnishing of wrongful or unauthorized information, MMH shall not be liable for
When you access our Site, we collect and store your personal information which is provided by you from time
to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience
and to give you better service. Further, your personal information is used to administer a promotion and
contents on the Site. Also, to reply to queries of the various authorities in regard to your accessing of
the Site and services availed by you.
We use data collection devices such as "cookies" on certain pages of the Site to help analyse our web page
flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on
your hard drive that assist us in providing our services.
help us provide information that is targeted to your interests. You are always free to decline our cookies
if your browser permits, although in that case you may not be able to use certain features on the Site.
Additionally, you may encounter "cookies" or other similar devices on certain pages of the Site that are
By using the Site and/or by providing your information, you consent to the collection and use of the
In accordance with Information Technology Act, 2000, if you wish to contact MMH Structures Pvt. Ltd. about
Alternatively, you may send your concern via postal mail/courier at the following address:
Dear Building Material Dealers,
Join our network and grow your business by becoming a Channel
If you own a building material shop or are a supplier,
MMH Asset Management can help in growing your
business without any additional cost.
Asset returns that we deliver for our Channel Partner:
Increase in revenue in 6 months:
New queries everyday
Why partner with us?
Double Your Business
We have only one mission - to increase revenue by bringing quality living spaces to a billion plus people.
How do we do it? By using everything that’s available to us: An app, a website, a call centre and
corporate sales agents - all personalised to make sure your shop does maximum business every day, every
week, every month.
Before we set up shop, we assess the space. How big is it? Where is it? Who’s most likely to purchase?
These answers help us decide a suitable brand for your shop that will make it stand out and perform better
than the competition.
Partner With Us
Up to ___% Base Commission
Dedicated Account Manager
Available 24/7 for Channel Partner Purchase and Support
Exclusive selling Agent Portal
Seamless purchases visibility
Least prices for any MMH - Guaranteed!
Inventory blocking facility at your preferred Channel Partner
Automated GST Invoicing on request
On ground support of MMH Captains round the clock
Free cancellations for Non-bulk and Non-peak purchases
Incentives and Rewards
Cashback up to Rs._______. 00 on first purchase
Get easy access to 000+ MMH Channel Partner with up to 40% savings, manage all your company/business
purchases on a single portal, and say good-bye to third party commissions.
With MMH effortless interface, have all your purchases at your fingertips anytime you need them.
Get invoices directly without any human intervention, and always be in the know.
Customer who lives for their jobs etc. on a distance from their native place they can purchase building
material through MMH for construction /repair of house properties.
Automatic and easy invoices
Dedicated dashboard to track payments
Mobile app with built-in approval flow and custom budget limits
Round-the-clock support of MMH Captains
Free cancellations for Non-Bulk and Non-Peak purchases
Claim input credit in every state
Under GST Channel Partner provide invoices that include charges for GST. But if you have purchases in
multiple states, claiming credit input on these is more than a little complicated. We issue our invoices
from the state each Channel Partner is in, which means you can claim input credit for the full GST amount
against your GST liability.
Claim input credit for full GST amount
One time vendor registration and payment
Intellectual Propriety Rights:-
Unless stated otherwise, the software required for our services or available at or used by our Platform and
the intellectual property rights (including the copyrights) of the contents and information of and material
on our Platform are owned by Make My Home., its Channel Partner or providers.
MMH exclusively retains ownership of all rights, title and interest in and to (all intellectual property
rights of) (the look and feel including infrastructure of) the Platform on which the service is made
available (including the customer reviews and translated content) and you are not entitled to copy, scrape,
(hyper-/deep)link to, publish, promote, market, integrate, utilize, combine or otherwise use the content
(including any translations thereof and the customer reviews) or our brand without our express written
permission. To the extent that you would (wholly or partly) use or combine our (translated) content
(including customer reviews) or would otherwise own any intellectual property rights in the Platform or any
(translated) content or customer reviews, you hereby assign, transfer and set over all such intellectual
property rights to MMH. Any unlawful use or any of the aforementioned actions or behaviour will constitute a
material infringement of our intellectual property rights (including copyright and database right).
Ranking, preferred programme, stars and customer reviews
The default setting of the ranking of Suppliers on our Platform is 'MMH Recommends' (or any similar wording);
this is the Default Ranking. Please note that the Default Ranking is created through a complex ever changing
and evolving system (algorithm) that considers a multitude of criteria in order to match searchers and
building materials in an optimal way. The actual ranking will be different for each customer and for each
search as there are many criteria included, for example the popularity of an building material premises
among our visitors (e.g. customer reviews), customer service history (including the number and type of
customer complaints), certain purchase-related data (e.g. number of purchases, cancellations, conversion
rate, over purchases, availability, etc.) and the (past) browsing activities of a visitor. On-time payment
of commission by an building material and the commission percentage are also included in the algorithm of
the Default Ranking. Please note that for convenience we also offer other ways to rank Suppliers. A customer
can choose to rank for example an building material on the basis of lowest price first, review scores,
building material type (etc.). A customer thus has full control on the presentation of the search results.
In certain cities and regions, MMH operates a preferred 'partnership program', allowing certain Channel
Partner that meet and maintain the preferred program terms to be listed ahead of the rest of the Channel
Partner in the default “Recommended” ranking for the relevant city/region. The preferred Channel
Partner are marked with a “thumbs-up” symbol and in return for this high ranking, the preferred
Channel Partner pays a higher commission. Only Channel Partner that meet and maintain certain qualification
criteria can be listed as preferred.
The stars used for non Channel Partner building materials do not correspond to the star ranking system as may
be applicable to Channel Partner building materials.
What credit/debit cards are accepted on MMH?
We accept VISA, MasterCard, Maestro, Rupay, American Express, Diner's Club and Discover credit/debit cards.
Do you accept payment made by credit/debit cards issued in other countries?
Yes! We accept VISA, MasterCard, Maestro, American Express credit/debit cards issued by banks in India Please
note that we do not accept internationally issued credit/debit cards for eGV payments/top-ups.
What other payment options are available on MMH?
Apart from Credit and Debit Cards, we accept payments by Internet Banking (covering 44 banks),
Cash-on-Delivery, E-Gift Vouchers, PhonePe UPI and PhonePe BHIM and G-pay wallet.
Safe and Secure Shopping
Is it safe to use my credit/debit card on MMH?
Your online transaction on MMH is secure with the highest levels of transaction security currently available
on the Internet. MMH uses 256-bit encryption technology to protect your card information while securely
transmitting it to the respective banks for payment processing. All credit card and debit card payments on
MMH are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D
Secure password service for online transactions, providing an additional layer of security through identity
Does MMH store my credit/debit card information?
MMH stores the first 6 and last 4 digits of your card number in a secure and encrypted manner. The first 6
digits (also known as the Bank Identification Number) are used to identify the bank name and country where
your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention
MMH.com respects your privacy and is committed to protecting it.
Your Account and Registration Obligations-
If You use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and
Password and You shall be responsible for all activities that occur under your Display Name and Password.
You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We
have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete,
terminate or block access of your membership on the Website and refuse to provide You with access to the
When You use the Website or send emails or other data, information or communication to us, You agree and
understand that You are communicating with Us through electronic records and You consent to receive
communications via electronic records from Us periodically and as and when required. We may communicate with
you by email or by such other mode of communication, electronic or otherwise.
Platform for Transaction and Communication-
The Website is a platform that Users utilize to meet and interact with one another for their transactions.
MMH is not and cannot be a party to or control in any manner any transaction between the Website's Users.
All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The
commercial/contractual terms include, unless otherwise provided, without limitation, price, shipping
costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products
and services and after sales services related to products and services. MMH does not have any control or
does not determine or advise or in any way involve itself in the offering or acceptance of such
commercial/contractual terms between the Buyers and Sellers. All discounts, offers (including exchange
offers) are by the Seller/Brand and not by MMH.
Placement of order by a Buyer with Seller on the Website is an offer to buy the product(s) in the order
by the Buyer to the Seller and it shall not be construed as Seller's acceptance of Buyer's offer to buy
the product(s) ordered. The Seller retains the right to cancel any such order placed by the Buyer, at
its sole discretion and the Buyer shall be intimated of the same by way of an email/SMS. Any transaction
price paid by Buyer in case of such cancellation by Seller, shall be refunded to the Buyer. Further, the
Seller may cancel an order wherein the quantities exceed the typical individual consumption. This
applies both to the number of products ordered within a single order and the placing of several orders
for the same product where the individual orders comprise a quantity that exceeds the typical individual
consumption. What comprises a typical individual's consumption quantity limit shall be based on various
factors and at the sole discretion of the Seller and may vary from individual to individual.
MMH does not make any representation or Warranty as to specifics (such as quality, value, saleability,
etc) of the products or services proposed to be sold or offered to be sold or purchased on the Website.
MMH does not implicitly or explicitly support or endorse the sale or purchase of any products or
services on the Website. MMH accepts no liability for any errors or omissions, whether on behalf of
itself or third parties.
MMH is not responsible for any non-performance or breach of any contract entered into between Buyers and
Sellers. MMH cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any
transaction concluded on the Website. MMH shall not and is not required to mediate or resolve any
dispute or disagreement between Buyers and Sellers.
MMH does not make any representation or warranty as to the item-specifics (such as legal title,
creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bona
fides of any particular User that you choose to deal with on the Website and use Your best judgment in
MMH does not at any point of time during any transaction between Buyer and Seller on the Website come
into or take possession of any of the products or services offered by Seller nor does it at any point
gain title to or have any rights or claims over the products or services offered by Seller to Buyer.
At no time shall MMH hold any right, title or interest over the products nor shall MMH have any
obligations or liabilities in respect of such contract entered into between Buyers and Sellers. MMH is
not responsible for unsatisfactory or delayed performance of services or damages or delays as a result
of products which are out of stock, unavailable or back ordered.
The Website is only a platform that can be utilized by Users to reach a larger base to buy and sell
products or services. MMH is only providing a platform for communication and it is agreed that the
contract for sale of any of the products or services shall be a strictly bipartite contract between the
Seller and the Buyer.
At no time shall MMH hold any right, title or interest over the products nor shall MMH have any
obligations or liabilities in respect of such contract.
MMH is not responsible for unsatisfactory or delayed performance of services or damages or delays as a
result of products which are out of stock, unavailable or back ordered.
You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance
etc. with the seller(s) that You transact with.
Disclaimer: Pricing on any product(s) as is reflected on the Website may due to some technical issue,
typographical error or product information published by seller may be incorrectly reflected and in such an
event seller may cancel such your order(s).
You release and indemnify MMH and/or any of its officers and representatives from any cost, damage,
liability or other consequence of any of the actions of the Users of the Website and specifically waive
any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable
efforts in that behalf, MMH cannot take responsibility or control the information provided by other
Users which is made available on the Website. You may find other User's information to be offensive,
harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using
Please note that there could be risks in dealing with underage persons or people acting under false
Membership on the Website is free for buyers. MMH does not charge any fee for browsing and buying on the
Website. MMH reserves the right to change its Fee Policy from time to time. In particular, MMH may at its
sole discretion introduce new services and modify some or all of the existing services offered on the
Website. In such an event MMH reserves the right to introduce fees for the new services offered or
amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on
the Website and such changes shall automatically become effective immediately after they are posted on the
Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible
for compliance of all applicable laws including those in India for making payments to MMH Internet Private
While availing any of the payment method/s available on the Website, we will not be responsible or assume any
liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
Lack of authorization for any transaction/s, or
Exceeding the preset limit mutually agreed by You and between "Bank/s", or
Any payment issues arising out of the transaction, or
Decline of transaction for any other reason/s
All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees
acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form
of currency with respect to the purchases made on Website.
Before shipping / delivering your order to you, Seller may request you to provide supporting documents
(including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment
instrument used by you for your purchase. This is done in the interest of providing a safe online shopping
environment to Our Users.
Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products and/or
services are as per principal to principal bipartite contractual obligations between Buyer and Seller
and payment facility is merely used by the Buyer and Seller to facilitate the completion of the
Transaction. Use of the payment facility shall not render MMH liable or responsible for the
non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision
of after sales or warranty services or fraud as regards the products and /or services listed on MMH's
You have specifically authorized MMH or its service providers to collect, process, facilitate and remit
payments and / or the Transaction Price electronically or through Cash on Delivery to and from other
Users in respect of transactions through Payment Facility. Your relationship with MMH is on a principal
for all purposes, and does not have control of or liability for the products or services that are listed
on MMH's Website that are paid for by using the Payment Facility. MMH does not guarantee the identity of
any User nor does it ensure that a Buyer or a Seller will complete a transaction.
You understand, accept and agree that the payment facility provided by MMH is neither a banking nor
financial service but is merely a facilitator providing an electronic, automated online electronic
payment, receiving payment through Cash On Delivery, collection and remittance facility for the
Transactions on the MMH Website using the existing authorized banking infrastructure and Credit Card
payment gateway networks. Further, by providing Payment Facility, MMH is neither acting as trustees nor
acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.
Payment Facility for Buyers:
You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and
enforceable contract with the Seller to purchase the products and /or services from the Seller using the
Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the Seller using
You, as a Buyer, may agree with the Seller through electronic communication and electronic records and using
the automated features as may be provided by Payment Facility on any extension / increase in the Dispatch
and/or Delivery time and the Transaction shall stand amended to such extent. Any such extension / increase
of Dispatch / Delivery time or subsequent novation / variation of the Transaction should be in compliance
with Payment Facility Rules and Policies.
You, as a Buyer, shall electronically notify Payment Facility using the appropriate MMH Website features
immediately upon Delivery or non Delivery within the time period as provided in Policies. Non notification
by You of Delivery or non Delivery within the time period specified in the Policies shall be construed as a
deemed Delivery in respect of that Transaction. In case of Cash On Delivery transactions, Buyer is not
required to confirm the receipt of products or services.
You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive
remedy) in case You do not receive the Delivery within the time period agreed in the Transaction or within
the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund claim
using Website features within the stipulated time than this would make You ineligible for a refund.
You, as a Buyer, understand that the Payment Facility may not be available in full or in part for certain
category of products and/or services and/or Transactions as mentioned in the Policies and hence You may not
be entitled to a refund in respect of the Transactions for those products and /or services
Except for Cash On Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where
Transaction Price was received.
For Cash On Delivery transactions, refunds, if any, will be made via demand draft in favour of the Buyer (As
per registration details provided by the Buyer)
Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in
For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online
banking / electronic funds transfer system approved by Reserve Bank India (RBI).
Refund shall be conditional and shall be with recourse available to MMH in case of any misuse by Buyer.
Refund shall be subject to Buyer complying with Policies
MMH reserves the right to impose limits on the number of Transactions or Transaction Price which MMH may
receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other
infrastructure or any other financial instrument directly or indirectly through payment aggregator or
through any such facility authorized by Reserve Bank of India to provide enabling support facility for
collection and remittance of payment or by an individual Buyer during any time period, and reserves the
right to refuse to process Transactions exceeding such limit.
MMH reserves the right to refuse to process Transactions by Buyers with a prior history of questionable
charges including without limitation breach of any agreements by Buyer with MMH or breach/violation of
any law or any charges imposed by Issuing Bank or breach of any policy.
MMH may do such checks as it deems fit before approving the receipt of/Buyers commitment to pay (for Cash
On Delivery transactions) Transaction Price from the Buyer for security or other reasons at the
discretion of MMH. As a result of such check if MMH is not satisfied with the creditability of the Buyer
or genuineness of the Transaction or other reasons at its sole discretion, MMH shall have the right to
reject the receipt of / Buyers commitment to pay Transaction Price. For avoidance of doubt, it is hereby
clarified that the ‘Cash on Delivery’ feature for payment, may be disabled for certain
account users, at the sole discretion of MMH.
MMH may delay notifying the payment confirmation i.e. informing Seller to Dispatch, if MMH deems
suspicious or for Buyers conducting high transaction volumes to ensure safety of the Transaction and
Transaction Price. In addition, MMH may hold Transaction Price and MMH may not inform Seller to Dispatch
or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer) at the
request of law enforcement officials or in the event the Buyer is engaged in any form of illegal
The Buyer and Seller acknowledge that MMH will not be liable for any damages, interests or claims etc.
resulting from not processing a Transaction/Transaction Price or any delay in processing a
Transaction/Transaction Price which is beyond control of MMH.
Compliance with Laws:
As required by applicable law, if the Customer makes a purchase of an amount equal to or above INR 2 00
000.00, the Customer will be required to upload a scanned copy of his/her PAN card on the Platform,
within 4 days of making the purchase, failing which, the purchase made by the Customer will be
cancelled. The requirement to submit the PAN card arises only once and if it has been submitted once by
the Customer, it need not be submitted again. The order of the Customer shall stand cancelled if there
is a discrepancy between the name of the Customer and the name on the PAN Card.
Buyer and Seller shall comply with all the applicable laws (including without limitation Foreign Exchange
Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control
Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and
Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money
Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the
rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of
government of India) applicable to them respectively for using Payment Facility and MMH Website.
Buyer's arrangement with Issuing Bank:
Limitation of Liability
IN NO EVENT SHALL MMH BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN
MMH may, without notice in its sole discretion, and at any time, terminate or restrict your use or
access to MMH (or any part thereof) for any reason, including, without limitation, that MMH based on its
judgement and perception believes you have violated or acted inconsistently with the letter or spirit of
these terms and conditions or any applicable law.
Submissions and unauthorized use of any information(s)/materials contained on MMH may violate
copyright laws, trademark laws, the laws of privacy and publicity, certain communications statutes and
regulations thereto and other applicable laws, statutes and its rules and regulations. You alone are
responsible for your actions or the actions of any person using your user name and/or password.
You agree to defend, indemnify, and hold harmless, MMH and/ or its associates, subsidiaries, their officers,
directors, employees, affiliates, licensees, business Partner and agents, from and against any claims,
actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting
from your use of MMH material or your breach of these terms and conditions or any applicable law.
MMH will not be party to any legal proceedings between parties contracted through these Services. In
case MMH is sought to implicated in any legal proceedings, costs will be recovered from the party that names
MMH as a party to such proceedings. MMH shall abide with any court order served on it through due process.
Though all the efforts have been made to keep the content on this website accurate and up-to-date, the same
should not be construed as a statement of law or used for any legal purpose. All queries regarding the
content of this website may be directed to MMH.